Refund policy
We want you to love your purchase! If you’re not completely satisfied, we offer a 30-day return policy. Return shipping fees are the responsibility of the customer. We’ll deduct the cost from your refund, or you can choose your preferred shipping method to return the item.
Eligibility
- Items must be returned within 30 days of delivery.
- Products must be unused, in their original condition, and with tags still attached.
- Original packaging should be included, if possible.
How to Start a Return
To initiate a return, please contact our customer support team at cuteasfluff.team@gmail.com. We’ll provide you with a return shipping label and detailed instructions.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–7 business days.
Non-Returnable Items
Please note that sale items and gift cards are non-returnable.
If you have any questions about our return policy, feel free to reach out. We’re here to help!